Why Do People Unfollow Brands On The Top Social Networks? Dr. William J. Ward, a.k.a DR4WARD is Director of Education Strategy at Hootsuite and the Professor of Social Media at the S.I. Newhouse School of Public Communications at Syracuse University. He is ranked one of the “Top Marketing Professors on Twitter” in the world by Social Media Marketing Magazine for providing useful content and consistently engaging with followers and truly “getting it” when it comes to the best ways to use Twitter and other forms of Social Media.